PRIVACY POLICY

 

1. OUR COMMITMENT TO YOUR PRIVACY

Our Privacy Policy tells you what personally identifiable information RoyalVibe Health may collect from you, how RoyalVibe Health may process your personally identifiable information, how you can limit RoyalVibe Health’s use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.

2. INFORMATION WE COLLECT

2.1 Information you provide RoyalVibe Health
RoyalVibe Health collects personal information when you request information about our services or otherwise voluntarily provide such information through our site.

2.2 Information Collected Automatically
When you use our site, we automatically collect certain information by the interaction of your mobile device or web browser with our platform.

2.3 Cookies
RoyalVibe Health may use cookies, web beacons, behavioral advertising or similar technology to track your use of its website.
The website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high quality website and online experience for our users, and some collect information about browsing behavior.

3. HOW INFORMATION IS USED

When RoyalVibe Health uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy.  Through our site, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.

3.1 Information RoyalVibe Health processes with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our site or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.

3.2 Legally Required Releases of Information
RoyalVibe Health may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.

4. WHO WE SHARE YOUR INFORMATION WITH

In order to provide our services, we may need to provide your information to our trusted third-party partners, for example:
4.1 RoyalVibe Health will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence.
4.2 RoyalVibe Health shall not sell, share, hire or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the Services.

5. CONTROLLING YOUR INFORMATION

5.1 You may exercise any of the rights described in this section by sending an email to us. Please note that we will ask you to verify your identity before taking further action on your request. RoyalVibe Health tries to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

5.2 Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

5.3 Data Access and Portability. You have the right to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

5.4 Data Retention and Erasure. We generally retain your personal information for a period of six years after your last active use of our website (in line with our legal obligation to keep order information for this duration for tax, legal reporting and auditing obligations). If you no longer want us to keep your information, you can request that we erase your personal information.

6. OBTAINING, CHANGING OR DELETING YOUR INFORMATION

6.1 Access to your personal information
To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our site.  After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

6.2 Remove or change your information
If you wish us to remove or change personally identifiable information that you have provided us, you may contact us at the contact information at the end of this Policy or if available through a tool on our site.

6.3 Verification of your information
When RoyalVibe Health receives any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

7. RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:
• to provide you with the services you have requested, or otherwise to perform or enforce a contract between us;
• to continue to provide the best possible user experience to visitors who return to our site to collect information;
• to comply with other law, including for any period demanded by tax authorities; or
• to support a claim or defense in any court or in any legal, regulatory or administrative proceeding.

8. LIMITATION OF LIABILITY

You assume the sole risk of transmitting your information as it relates to the use of this site, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this site. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

9. CHANGES TO OUR PRIVACY POLICY

RoyalVibe Health reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the site so our users are always aware of what information we collect, use, and disclose.

10. Location

The RoyalVibe app requires High-Precision location access for BLE scans to work. This is a platform limitation—your location data is never used to store any user location directly by RoyalVibe.

 

TERMS AND CONDITIONS

 

1. ACCEPTING THESE TERMS

This document, our rules, policies and the other documents referenced make up our Terms and Conditions (“Terms”). The Terms are a legally binding contract between you and RoyalVibe Health. Please read them carefully.

2. CHANGES

RoyalVibe Health may amend the Terms at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

3. ACCESS

You are granted a non-exclusive, limited and revocable license to access the website and use its functionality on the condition that:
(a) You are over the age of 18;
(b) You only use the website for lawful purposes;
(c) You do not engage in any improper, indecent or offensive behavior while using the website; and
(d) You are not breaking any law in your relevant jurisdiction by accessing this website.

4. YOUR DETAILS AND VISITS TO THIS WEBSITE

The information or personal details that you provide RoyalVibe Health shall be processed in accordance with the Privacy Policy. When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality.

5. REGISTRATION

Registration on the website will be valid and complete upon your completion of the form requiring the details of the member and compliance with all requirements displayed on the website for registration. Post registration, you shall be able to avail all the services provided by the website.

6. DISCLAIMER

6.1 In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, please be aware of the following:

6.2 Testimonials appearing on this site are collected or recorded via survey text submission, email text, or interview. They are individual experiences, reflecting real-life experiences of those that have chosen our services. However, they are individual results and results may vary. RoyalVibe Health does not claim that they are typical results that members will generally achieve. The testimonials are not necessarily representative of all of those who will be a member at RoyalVibe Health.

6.3 The testimonials presented on the website are applicable to the individuals writing them, and may not be indicative of future outcomes for prospective members. RoyalVibe Health cannot and do not guarantee specific outcomes metrics.

6.4 The testimonials displayed (text, audio, and/or video) are given verbatim except for correction of grammatical or typing errors. Some have been shortened, so that the whole message received by the testimonial writer is not displayed. This is done only when a testimonial is lengthy, or if the entire testimonial did not seem relevant for the general public.

7. HIPAA NOTICE

7.1 This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

7.2 RoyalVibe Health compiles information relating to you and the services you receive. This information is called protected health information (PHI) and is maintained in a specific set of records for you.

7.3 RoyalVibe Health may use and disclose your protected health information when it is necessary for us to function as a business or provide services. When we contract with other businesses to do specific tasks or services for us, we may share your protected health information related to those tasks or services. When we do this, the business agrees in the contract to protect your health information and use and disclose such health information only to the extent necessary to complete the assigned tasks or as we would use it in RoyalVibe Health.

8. PROHIBITED USES

You may not use, or encourage, promote, facilitate, instruct or induce others to use, the website or website services for any activities that violate any law, statute, ordinance or regulation; for any other illegal or fraudulent purpose or any purpose that is harmful to others; or to transmit, store, display, distribute or otherwise make available content that is illegal, fraudulent or harmful to others.

9. SECURITY

RoyalVibe Health ensures the protection and honesty of the data it gathers by utilizing fitting authoritative conventions, specialized shields, and actual security controls intended to restrict access, identify and forestall the unapproved access, inappropriate divulgence, adjustment, or obliteration of the data under its influence.

10. LIMITATIONS

In no event will RoyalVibe Health be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the website or any materials or content available through the website, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been informed of the possibility of damage.

11. INDEMNIFICATION

You agree that you will be responsible for your use of the website, and you agree to defend and indemnify RoyalVibe Health from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your access to, use of, or alleged use of, the website; (ii) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) your violation of any third party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party.

12. ENTIRE AGREEMENT

This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof.

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